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Legal

SMS & Messaging Terms and Conditions

Last updated: August 3, 2026

Program summary & call-to-action

By providing your mobile number on the Status website or app (Status Digital, Inc.), you consent to receive recurring automated marketing and informational text messages from Status about events, venues, invitations, tickets, and promotions (including age-gated nightlife and alcohol-related event content where applicable). Msg frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help. Consent is not a condition of purchase. You must be 18 or older and provide your date of birth during signup (robust age gate) to opt in. Full terms below. Privacy: status.inc/privacy.

1. Overview

These SMS & Messaging Terms (“Terms”) govern the text messages and messaging conversations sent by Status Digital, Inc. (“Status,” “we,” “us”) through SMS/MMS and through Apple Messages for Business. By providing your mobile number to Status or starting a messaging conversation with us, you agree to these Terms. They are in addition to our Privacy Policy and Terms of Service.

2. The messaging program

When you opt in, Status may send you recurring messages related to your account and the events you engage with, including:

  • Marketing and promotional messages about events, venues, and Status features
  • Table and guestlist invitations, and invite responses
  • Event updates, reminders, and ticket information
  • Account, security, and transactional notifications (e.g. verification codes and receipts)

This is a recurring messaging program. Message frequency varies based on your activity and the events you follow (typically up to several messages per week when you are active; otherwise fewer).

3. Consent and opt-in (call-to-action)

You consent to receive messages from Status Digital, Inc. when you provide your mobile number on our website or app (for example, when you sign up, log in, accept a table invite, or start a conversation with us on Apple Messages for Business) and complete the on-screen consent disclosure.

By opting in you agree to receive recurring automated marketing and informational text messages from Status. Msg frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. Consent to receive marketing or promotional messages is not a condition of any purchase.

4. Age eligibility and robust age gate

Status messaging may include content related to nightlife events where alcohol is served. That program is age-gated. You must be at least 18 years of age (or the age of majority in your jurisdiction, if higher) to opt in to the Status messaging program and to use Status.

Robust age verification: during signup we require your date of birth (not a simple YES/AGREE checkbox). Accounts under 18 are rejected. Do not provide a mobile number if you are under 18. Individual events or venues may require a higher minimum age for entry (for example, 21+); those limits are set by the venue or organizer and apply at the door.

5. Automated agents

Some replies are handled by an automated agent. When you message us, an automated agent may respond — for example, “This is an automated agent.” You can ask to be connected to a person at any time, and we will route you to a live agent during support hours.

6. How to opt out

You can cancel messages at any time:

  • SMS/MMS: reply STOP to any message.
  • Apple Messages for Business: send unsubscribe or stop at any time.

After you opt out, we will send one confirmation message and then stop sending you messages in that program, except where a message is required to complete a transaction you have requested. To resubscribe, reply START or opt in again in the app or website.

7. Help

For help, reply HELP to any message, email support@status.inc, or visit our Support page.

8. Message and data rates

Message and data rates may apply. Charges depend on your mobile plan and carrier; contact your carrier for details. Status is not responsible for any charges from your wireless provider.

9. Carriers and delivery

Messages are delivered through our messaging provider, Infobip, and the underlying mobile carriers and Apple Messages for Business. Carriers are not liable for delayed or undelivered messages, and we cannot guarantee that every message will be delivered.

10. Privacy

We handle the information you share through messaging in accordance with our Privacy Policy. We do not sell your mobile number. Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing. Mobile numbers and message content are used only to operate the messaging program described above and as otherwise described in our Privacy Policy (for example, with service providers who send messages on our behalf).

11. Eligibility (number ownership)

You must be the account holder or authorized user of the mobile number you provide. Do not provide a number that is not yours.

12. Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by updating the “Last updated” date above and, where appropriate, by notifying you. Your continued participation in the messaging program after changes take effect constitutes acceptance of the updated Terms.

13. Organizers

Organizations, venues, and promoters that send messages through Status are also bound by the Organizer & Venue Agreement. That agreement places responsibility for message content and compliance on the organizer.

14. Contact

Status Digital, Inc. — questions about these Terms or our messaging practices can be sent to support@status.inc.