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How can we help?

Find answers to common questions or get in touch with our team.

FAQ

Frequently asked questions

Find an event on Status, tap the ticket option you want, and check out with Apple Pay, Google Pay, or any credit card. Your ticket is saved to your Status account — no email confirmations to dig through.

Refund policies are set by each event organizer. Check the event page for details, or contact the organizer directly through the app. If an event is cancelled, you'll be refunded automatically.

When you RSVP to a guestlist event, your name is added to the venue's list. Just show your Status QR code at the door — the staff scans it and you're in. No screenshots or print-outs needed.

Tickets are stored in your Status account, not sent via email. Open the app, go to your profile, and tap 'My Tickets'. If it's still not showing, try pulling down to refresh or contact us.

Sign up as an organizer through the Status dashboard, then tap 'Create Event'. You can set up ticketing, guestlists, pricing tiers, and marketing tools — all from one place.

Go to the Venues section in your dashboard and tap 'Add Venue'. Fill in your details and we'll verify ownership. Once verified, you can manage bookings, events, and analytics for your space.

Status is live in 200+ cities across North America, Europe, and Asia. We're expanding fast — download the app to see what's happening near you.

Revenue from ticket sales is deposited to your connected bank account via Stripe. Payouts are processed within 2-5 business days after each event. You can track everything in the Revenue tab.

Still need help? Reach out to our team